Meta
Facebook — Reporting & Removal Process
Evidence capture, reporting grounds, re-review steps, and escalation timing.
Why “Report Post” is rarely enough
Each platform applies different rules, thresholds, and escalation routes. Outcomes depend on disciplined evidence capture, correct categorisation (harassment / defamation / privacy), and persistent follow-up using case IDs and platform-specific channels.
These Playbooks set out the internal workflows we use to pursue removal and suppression across major platforms — including reporting links, appeal steps, and escalation timelines.
Platform-specific enforcement guides
Meta
Instagram — Reporting & Removal Process
In-app reporting, repeat-post strategy, appeal routes, and Meta escalation.
X
X (Twitter) — Reporting & Removal Process
Fast-moving harm, policy alignment, case IDs, and escalation routes.
Forums
Reddit — Reporting & Removal Process
Moderator escalation, admin/legal routes, and defamation removal workflow.
How These Playbooks Are Used
These platform-specific workflows form part of our wider platform enforcement and reputation protection work, supporting matters where online harm escalates beyond informal reporting tools.
Depending on the nature of the content, clients may also require advice on defamation, or harassment-related issues.
When playbooks aren’t enough
In high-risk matters, removal alone is rarely sufficient. Content often resurfaces through reposts, mirrors, screenshots, and coordinated behaviour across accounts and platforms. Durable outcomes usually require monitoring, escalation continuity, and a structured legal strategy.
- Multi-platform coordination and suppression strategy
- Evidence packs and escalation logs that platforms take seriously
- Repeat-post monitoring and enforcement cycles
- Pre-action positioning where disclosure or injunctive relief becomes necessary
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